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Privacy Policy

Last Updated: January 24, 2025

1. Introduction

Welcome to Nahnu Fitness, your dedicated partner in fitness and wellness. We deeply value your trust and are committed to protecting the privacy and security of the information you share with us. Nahnu Fitness is owned and operated by Nahnu Fitness LLC.

Commitment to Protecting User Privacy

At Nahnu Fitness, safeguarding your personal information is our top priority. We implement stringent security measures and cutting-edge technologies to ensure that your data is handled securely and with the utmost care.

Overview of the Scope of the Privacy Policy

This Privacy Policy applies to all information collected through our fitness workout app, including but not limited to personal identification information, health and fitness data, and usage statistics. It describes how we collect, use, and share your information and how we protect your privacy. By using our app or another product, you consent to the practices described in this policy.

This Privacy Notice is effective as of December 31, 2024.

2. User Consent

Explanation of How and When User Consent is Obtained

User consent is a foundational aspect of our privacy practices. Consent is obtained when you actively agree to our Privacy Policy upon signing up for an account in the Nahnu Fitness app or when you continue to use our services after being notified of updates to our policies. This includes, but is not limited to, checking a box that indicates your agreement or performing actions within our app that are clearly outlined as requiring consent.

Information on How Users Can Withdraw Their Consent

You have the right to withdraw your consent at any time. To withdraw your consent, you may contact us directly through the contact information provided in this policy, or you may opt out of certain uses of your information as directed within the app settings. Upon receiving a request to withdraw consent, we will cease using your personal data for the purposes you originally agreed to, unless it is required to retain it by law or for legitimate business purposes.

3. Information We Collect

At Nahnu Fitness, we collect various types of information to provide and improve our services, ensure a personalized user experience, and meet our legal obligations. Understanding what data we collect, how we collect it, and with whom we share it is crucial for maintaining transparency and your trust. Below, you’ll find a detailed breakdown of the categories of information we gather, the methods by which we obtain this information, and our practices regarding the sharing of your data with third parties.

Categories of Information:

  • Identifiers: Such as your name, email address, and telephone number.
  • Protected Characteristics: Including age, gender, and medical conditions.
  • Commercial Information: Relating to your transactions and purchases.
  • Biometric Information: Like physical measurements and health data.
  • Internet or Network Activity: Your interactions with our platform.
  • Geo-location Data: Which can customize and enhance your app experience.
  • Sensory Data: Such as photos or audio, when you choose to share these.
  • Inferences: Drawn from your data, like your preferences and habits.

Each category of data helps us tailor and enhance your experience, comply with legal requirements, and communicate effectively with you.

Detailed Data Collection and Sharing Practices

Here’s a structured table that provides a clear overview of how we manage your data:

CategoryHow We Obtain ItWho We Share It With

Identifiers: first and last names, email addresses, home addresses, telephone numbers, where you have selected particular services or features on the Platform, and social network information.

Directly from you or linked third-party accounts.Third party social media platforms when you connect your User Account to your social media account or use social media plugins on our Platform; other companies, contractors, or agents that assist us in providing services to you; third parties that provide legal services, customer services and information technology support; and credit and debit card companies including third party payment gateway providers.

Protected characteristics: age, gender, country of residence, medical conditions or requirements.

Directly from you and your devices.Other companies and members within our group are our trusted third-party ancillary partners (identified on our Websites) whose products and services you obtain through our Platform.

Commercial information: information about your purchases of products and services from us or our third-party partners who may provide or promote their own products or services through the Platform.

Our own accounting records and from third party partners who may provide or promote their own products or services through the Platform.Other companies and members within our group; our trusted third-party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform; other companies, contractors or agents that assist us in providing services to you, including our third parties that provide legal services, administration services, customer services and information technology support, and credit and debit card companies including third party payment gateway providers.

Biometric information: physical characteristics such as weight, height, and body measurements such as stride length and apparel size, and photographs identifying your facial features, to the extent you choose to enter these on the Platform.

Directly from you, if you choose to enter these on the Platform.Other companies and members within our group are our trusted third-party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform.

Internet or other similar network activity: information about your use of the Platform and your IP address, including information collected automatically through cookies (refer to Nahnu Fitness’s Cookie Policy for more information

Directly from you and your devices.Other companies and members within our group; our trusted third-party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform; third-party social media platforms when you connect your User Account to your social media account or use social media plugins on our Platform.

Geo-location data: where the IP address of your computer or device is used to determine your geographic location so that we can customize your experience on the Platform (e.g., language settings.

Directly from you and your device(s).Other companies and members within our group; our trusted third-party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform; third-party social media platforms when you connect your User Account to your social media account or use social media plugins on our Platform.

Sensory Data: audio, electronic, visual, thermal, olfactory, or similar information (e.g., your photos and audio where you have selected particular services or features on the Platform).

Directly from you, where you have selected particular services or features on the Platform.Other companies and members within our group; our trusted third party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform.

Inferences drawn from other Personal Data: dietary preferences, the information you provide about yourself and any preferences in your User Account, communications with us or directed to us via letters, emails, chat services, and social media, fitness activity data provided by you on the Platform or generated through your use of the Nahnu Fitness, including activity data generated by the devices that you connect to the Nahnu Fitness where you have selected particular services or features on the Platform, contacts, and calendar information.

Directly from you and your devices.Other companies and members within our group; our trusted third-party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform; third-party social media platforms when you connect your User Account to your social media account or use social media plugins on our Platform.

This table summarizes our practices but does not encompass every scenario. As our services evolve, so too may the ways in which we collect and share your data. We commit to updating our policies and practices transparently and informing you of significant changes.

4. How We Use Your Information

At Nahnu Fitness, we use the information collected from you to enhance your experience and provide you with personalized and efficient service. Below are the key ways in which we use your information:

For Providing and Improving Services

  • We use your information to operate, maintain, and improve the features and functionality of our app. This includes using personal and fitness-related data to tailor workout plans and recommendations that suit your fitness goals and preferences.
  • We analyze usage patterns and user feedback to continuously enhance the user interface and feature set of our app, ensuring it meets your needs and expectations.

For Communication

  • We use your contact information to send you updates about our services, security alerts, and administrative messages. This communication is essential to inform you of any significant changes to our services or terms.
  • With your consent, we may also use your information to send you marketing emails about new products, offers, and promotions that we believe may be of interest to you.

For Customer Support and Security

  • We use your information to respond to your inquiries, provide customer support, and troubleshoot any issues you may encounter.
  • We implement security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes monitoring for and preventing fraud and addressing any security vulnerabilities.

For Legal Compliance

  • We may use your information to comply with applicable laws and regulations in Dubai, UAE. This includes responding to lawful requests and legal processes from regulatory authorities or law enforcement agencies.
  • We ensure that our data handling practices adhere to local privacy laws and regulations, maintaining high standards of data protection and privacy.

By using our services, you acknowledge that we process your information for these purposes. Our commitment to respecting your privacy is paramount, and we take all necessary measures to ensure your data is used responsibly and in accordance with this policy.

5. Marketing Communications

Use of Data for Marketing Purposes

  • At Nahnu Fitness, we believe in communicating transparently and responsibly. We use your personal information, such as your email address and fitness preferences, to send you marketing messages and promotional offers that are tailored to your interests and fitness goals. These communications are designed to enhance your experience with our services by keeping you informed about new features, products, and exclusive opportunities that may benefit you.
  • We also use aggregated data from all our users to understand market trends and adjust our marketing strategies accordingly.

Opt-in/Opt-out for Receiving Marketing Communications

  • We operate on an opt-in basis for marketing communications. This means you will receive marketing emails and other messages from us only if you have explicitly agreed to receive them. You can give your consent by selecting the appropriate options when signing up or through your account settings at any time after registration.
  • If you decide at any point that you no longer wish to receive these communications, you can opt out by following the unsubscribe link provided in any of the marketing emails we send you, or by adjusting your preferences in the app settings. Once you opt out, you will no longer receive marketing communications from us, but we will continue to send you essential service-related messages, such as account updates or security information.

By providing your consent to receive marketing communications, you help us to offer you a more personalized and enriching experience. However, we respect your privacy and the control over your personal information is yours to command.

6. User-Generated Content

Handling of User-Generated Content

  • At Nahnu Fitness, we encourage you to engage with our services by uploading and sharing content such as comments, reviews, photos, and videos. This user-generated content helps foster a supportive and motivating community, and provides valuable feedback for other users.
  • When you upload or share content on our platform, it may be publicly displayed. This includes being visible to other users and potentially accessible to anyone outside the platform, depending on your privacy settings.
  • We may use your user-generated content in our promotional materials, social media, or other forms of advertisement to highlight the success stories and positive experiences within our community. By posting content, you grant BarbellaApp.com a non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute such content in our services or in any media.

Rights Related to Content Users Upload or Share

  • You retain ownership rights of your user-generated content. However, by uploading or sharing content, you allow BarbellaApp.com to use it as described above.
  • You are responsible for ensuring that the content you share complies with local laws, respects third-party rights, and does not infringe on any copyrights or personal rights.
  • You have the right to delete any of your content from our platform at any time. If you choose to delete your content, the license you granted us will end when the content is fully deleted from our systems, although previously distributed copies may remain in circulation if they have been shared with or downloaded by others.
  • We also reserve the right to remove any user-generated content if it violates our terms of service or is found to be detrimental to our community.

We take your rights seriously and strive to provide a platform where your voice can be heard safely and respectfully. Should you have any concerns about the content you or others have posted, please contact our support team.

7. Cookies and Tracking Technologies

Explanation of Cookie Usage and Tracking Technologies

  • At Nahnu Fitness, we use cookies and other tracking technologies to enhance your user experience, improve the performance of our app, and analyze how our services are used. Cookies are small data files that are placed on your device when you visit our app. They enable us to remember your preferences, understand user traffic patterns, and provide features such as personalization.
  • Tracking technologies such as web beacons, tags, and scripts are used for similar purposes, including tracking the activities within our app and collecting data about how our app is interacted with. This data helps us to develop and optimize our services based on user preferences and behaviors.

User Choices Regarding Cookies

  • You have the option to manage your cookie preferences. Most devices allow you to block or delete cookies through their settings. However, disabling cookies may interfere with certain functions of our app, such as saving your login information or customizing the app interface to your preferences.
  • If you do not want your activity on our app to be tracked, you can opt out at any time by modifying the settings on your device or within the app. We also provide specific options within the app for managing how we use cookies and other tracking technologies for advertising purposes.

By using our services, you consent to the use of cookies and other tracking technologies as described in this section. If you choose to disable cookies, it may impact your experience, and some features of the app may not function as intended.

8. Sharing of Your Information

At Nahnu Fitness, we are dedicated to maintaining the confidentiality and security of your personal information. Here is how and with whom your data might be shared:

Third-Party Service Providers

  • To enhance the functionality and efficiency of our app, we partner with various third-party service providers. These service providers are bound by our privacy standards and are selected for their commitment to user privacy:
    • Liaqa Fitness L.L.C-FZ: Develops and maintains the apps, ensuring operational excellence.
    • Nahnu Cloud: Develops and maintains the websites, ensuring operational excellence.
    • Stripe: Handles secure payment processing.
    • Plausible & GA4 (Google Analytics 4): Facilitates website analytics to understand user interactions and improve service quality.
    • Plerdy.com: Assists in optimizing user experience by analyzing behavior.
    • SureTriggers.com: Manages marketing automation and operational tasks.
    • Zapier.com: Integrates various online tools to streamline workflows.

Business Transfers

  • In events like mergers, acquisitions, or asset sales, your personal information may be transferred. We commit to providing notice before your personal data is transferred and becomes subject to a different privacy policy.

Legal Requirements

  • We may disclose your information if legally required to do so or in the good faith belief that such action is necessary to:
    • Comply with a legal obligation or respond to valid legal process, such as a court order or a subpoena.
    • Protect and defend the rights or property of Nahnu Fitness.
    • Prevent or investigate possible wrongdoing in connection with our services.
    • Protect the personal safety of users of our services or the public.
    • Protect against legal liability.

Sharing with User Consent

  • Additional sharing of your information with other third parties may occur with your explicit consent. This ensures that you are fully aware and agreeable to the sharing of your data outside the scenarios described above.

By using our services, you consent to the sharing of your information as outlined in this policy. We are committed to safeguarding your personal data and providing transparent communication regarding its use.

9. Payment Information and Security

Collection, Storage, and Protection of Payment Information

  • At Nahnu Fitness, we take the security of your payment information seriously. To ensure that your financial data is kept secure and private, we do not store any payment information on our servers.
  • All payment transactions are processed securely through Stripe, a leading payment processor known for its stringent security measures and compliance with industry standards. Stripe manages all aspects of the payment process, including data collection and storage, using advanced encryption and security protocols.

Use of Secure Payment Processors and Industry Standards

  • We have chosen Stripe as our payment processor because of their commitment to security and their reputation for adhering to international security standards, such as PCI DSS (Payment Card Industry Data Security Standard). This ensures that your payment information is handled with the highest level of security.
  • By using Stripe, Nahnu Fitness ensures that all transactions are conducted off-server, meaning that your sensitive payment information never passes through or resides on our system. This significantly reduces any risk of unauthorized access or data breaches.

We are committed to maintaining the confidentiality and integrity of your payment information. By leveraging Stripe’s secure infrastructure, we ensure that your transactions are safe and that your financial data is protected according to the best industry practices.

10. Behavioral Analytics and Personalization

Use of Behavioral Analytics to Personalize the App Experience

  • At Nahnu Fitness, we utilize behavioral analytics to enhance your experience within our app. By analyzing how you and other users interact with our services, we can identify patterns and preferences that help us tailor our content and features to better meet your needs.
  • This process involves collecting data about your activities and choices within the app, such as your workout selections, frequency of exercises, and any preferences you set. We use this information to make more informed decisions about what new features to introduce and how to design them to enhance user engagement and satisfaction.

Explanation of AI or Algorithmic Decision-Making

  • To further personalize your experience, Nahnu Fitness may employ AI and machine learning algorithms. These technologies help in understanding user behaviors at a deeper level and predicting what services or features might be most useful to you.
  • Our algorithms are designed to process your data in a way that optimizes your interaction with the app, suggesting workouts, challenges, and health tips that are aligned with your fitness goals and past activities.
  • We are transparent about our use of AI and algorithmic decision-making. While these technologies guide some of the personalization in our app, they do not make decisions that have legal effects or significantly affect you without human oversight. Our team regularly reviews and adjusts the algorithms to ensure fairness and accuracy.

By using BarbellaApp.com, you agree to the use of behavioral analytics and AI as described above, all aimed at making your experience as effective and enjoyable as possible. We commit to using these technologies responsibly and ethically, ensuring that your personal data is handled with care.

11. Data Anonymization and Aggregation

Use of Anonymized or Aggregated Data for Analytics, Research, or Marketing

  • At Nahnu Fitness, we are committed to protecting your privacy while utilizing data to enhance and optimize our services. To this end, we often use anonymized or aggregated data for various purposes including analytics, research, and marketing.
  • Anonymization involves stripping personal identifiers from your data, ensuring that it cannot be linked back to you. Once anonymized, this data may be used to analyze trends, track app usage effectiveness, and enhance overall service delivery without compromising individual privacy.
  • Aggregation involves combining data from many users in such a way that the resulting information cannot be linked to any individual user. This aggregated data is used to gain insights into user behaviors and preferences across our platform, which helps us in developing better content and features.
  • The insights gained from anonymized and aggregated data are crucial for making informed decisions about product development, marketing strategies, and user experience improvements. This data might also be shared with business partners and advertisers in a non-personally identifiable form to highlight usage trends or the effectiveness of our services.

By using our services, you consent to the anonymization and aggregation of your data as described above. We ensure that all procedures related to data anonymization and aggregation strictly adhere to applicable data protection laws and our own data privacy policies, maintaining the highest standards of data privacy and security.

12. Data Retention

How Long User Data is Retained

  • At Nahnu Fitness, we retain user data indefinitely to continuously improve our services and provide you with ongoing benefits. Keeping data indefinitely helps us to better understand long-term user patterns and adjust our offerings to meet evolving user needs.
  • We ensure that the data we retain is managed securely and in compliance with applicable laws and regulations, protecting it against unauthorized access or use.

User Rights to Delete Data

  • We recognize your right to control your personal data. If you decide that you no longer want Nahnu Fitness to hold your information, you have the right to request its deletion.
  • To delete your data, you must fill out a specific form designed to confirm your identity and understand your reasons for deletion. This process helps protect your data from unauthorized deletion requests and ensures that all necessary information is provided before proceeding.
  • To initiate the deletion process, please contact our support team. Our support team will guide you through the steps and provide you with the necessary form to complete the request.
  • Once your request is processed and confirmed, we will delete your data from our active systems, though some anonymized or aggregated data may remain in our records if it cannot be specifically linked back to your identity.

By using our services, you acknowledge our data retention policy and your rights regarding data deletion. We are committed to ensuring that your information is handled with respect and in accordance with your preferences.

13. Account Deactivation and Data Portability

Procedures for Account Deactivation or Deletion

  • At Nahnu Fitness, you have the flexibility to deactivate or permanently delete your account based on your preference.
    • Deactivation: This option allows you to temporarily disable your account. While deactivated, your account will not be visible or accessible, but all your data will be retained by Nahnu Fitness should you choose to reactivate your account in the future.
    • Deletion: Should you choose to permanently delete your account, please be aware that this action is irreversible. To delete your account, you must submit a formal request through our support team. This process involves verifying your identity to protect your data from unauthorized access. Upon confirmation, your account and all associated data will be permanently removed from our systems, except where retention is required by law or for legitimate business purposes.

Explanation of Data Portability Rights

  • As a user of Nahnu Fitness, you have the right to data portability. This means you can request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format. You can also request that we transfer this data to another organization, where technically feasible.
  • To exercise your data portability rights, please contact our support team. We will guide you through the process of obtaining your data or transferring it as per your instructions.

Compliance with Terms and Conditions

  • It is important to note that both account deactivation and deletion, as well as data portability, must adhere to our terms and conditions. Actions that violate our terms may lead to the suspension or termination of your account. We encourage you to review our terms and conditions to ensure full compliance with our policies.

By understanding and managing your account settings, you can make informed decisions about your personal data and how it is handled. BarbellaApp.com is committed to ensuring that your rights are respected and upheld.

14. Security of Your Information

At Nahnu Fitness, we take the security of your data seriously and employ a range of measures to protect it from unauthorized access, loss, or misuse.

VPS Hosting Security

  • Our VPS hosting is equipped with robust security features to safeguard against common cyber threats:
    • Brute Force Attacks: We limit login attempts and monitor suspicious activities to prevent unauthorized access.
    • XML-RPC Spam: Our systems filter and block malicious XML-RPC requests to protect our site’s integrity.
    • DDoS Attacks: Our infrastructure is specifically designed to identify and neutralize DDoS threats, maintaining service availability.

Cloudflare Integration

  • We enhance the security and performance of our platform through integration with Cloudflare:
    • DDoS Protection: Cloudflare helps mitigate DDoS attacks by distributing site content globally and absorbing traffic in a distributed manner.
    • Web Application Firewall (WAF): Provides protection against common web threats like SQL injection and cross-site scripting, in addition to DDoS attacks.
    • Rate Limiting: Prevents abusive traffic by limiting the number of requests within a specified timeframe.
    • SSL/TLS Encryption: Ensures secure data transmission with SSL certificates.
    • DNS Security with DNSSEC: Enhances DNS response verification to prevent spoofing and cache poisoning.

Disclaimer of Potential Security Risks

  • While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage users to take steps to protect their personal information by using strong passwords, enabling two-factor authentication, and being cautious about the information they share online.

By using our services, you acknowledge the robust security measures we employ and our continuous efforts to maintain the integrity and security of your data. We are committed to continually enhancing our security practices to protect against new threats as they arise.

15. Children’s Privacy

At Nahnu Fitness, we take the privacy of children very seriously and are committed to complying with laws designed to protect it. Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age.

Compliance with Legal Standards

  • We adhere strictly to legal standards concerning the protection of children’s privacy, including but not limited to the Children’s Online Privacy Protection Act (COPPA) in the U.S. and applicable local laws in other jurisdictions. These laws dictate the collection and handling of personal information from individuals under the age of 13.

Age Restrictions

  • Our services are designed for a general audience and are not directed towards children. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.

Procedures for Handling Data from Minors

  • In instances where data from minors may have been inadvertently collected, we have procedures in place to identify and address these issues promptly. This includes deleting any unauthorized data and taking measures to prevent future occurrences.

Commitment to Protecting Minors’ Privacy

  • We are dedicated to protecting the privacy of all our users, particularly minors. We continually review and update our privacy practices to ensure they comply with legal standards and reflect our commitment to maintaining a secure and respectful online environment.

Parents and guardians are encouraged to monitor their children’s online activities and to participate in and guide their online interactions. If you believe that we might have any information from or about a child under the age of 13, please contact us immediately so we can take appropriate actions.

16. Third-Party Links and Integrations

Handling of Third-Party Links and Integrations

  • At Nahnu Fitness, our platform may include links to third-party websites, services, and integrations that are not owned or controlled by us. These links are provided for your convenience to access additional information or services that may be of interest.
  • When you engage with a third-party link or integration, you are interacting directly with the third party, not Nahnu Fitness. These third parties have their own policies and practices for data collection, use, and protection, which may differ significantly from ours.

Disclaimer of Responsibility for Third-Party Practices

  • Nahnu Fitness does not endorse, nor are we responsible for, the privacy practices or the content of these third-party websites and services. We encourage you to be aware when you leave our platform and to read the privacy statements of each website that collects personal information.
  • Any data you provide to third parties, or that is collected by third parties through integrations, is not covered by this Privacy Policy. We do not have control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

It is important to understand that these third-party links and integrations can significantly impact your data privacy and security. We advise you to exercise caution and make informed decisions when using them, particularly in relation to your personal information.

17. International Data Transfers

Information on International Data Transfers

  • At Nahnu Fitness, we operate globally, which means your personal information may be processed and stored in countries other than the one in which it was collected. This often involves transferring data across international borders, depending on the location of our servers and the third-party service providers we use.

Protections for International Data Transfers

  • We take all necessary precautions to ensure that international transfers of personal data are carried out in compliance with applicable data protection laws. This includes:
    • Using data hosting services and processors that comply with international data protection standards.
    • Implementing standard contractual clauses approved by data protection authorities, which contractually oblige recipients of your data to protect it to the standard required within your home jurisdiction.

18. Your Data Protection Rights

User Rights Under Data Protection Laws

  • At Nahnu Fitness, we respect your rights to privacy and ensure compliance with various data protection laws including the General Data Protection Regulation (GDPR) for residents of the European Union, the California Consumer Privacy Act (CCPA) for residents of California, USA, and the Personal Data Protection Laws (PDPL) applicable in the Kingdom of Saudi Arabia (KSA) and the United Arab Emirates (UAE).

Access, Correction, Deletion, or Restriction of Personal Data

  • Right to Access: You have the right to request access to the personal data we hold about you. This allows you to receive a copy of the personal data we have about you and to check that we are lawfully processing it.
  • Right to Correction: You have the right to request correction of any incomplete or inaccurate data we hold about you. We will promptly correct any information found to be incorrect.
  • Right to Deletion: You have the right to request the deletion or removal of your personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law.
  • Right to Restrict Processing: You have the right to request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Right to Object to Processing: You have the right to object to processing of your personal data when we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.

Additional Rights Under Specific Legislations

  • GDPR: Under GDPR, you also have the rights to data portability, to withdraw consent at any time where reliance on consent is used as a legal basis for processing your information, and to lodge a complaint with a supervisory authority.
  • CCPA: Under the CCPA, California residents have the right to request that we disclose certain information to them about our collection and use of their personal data over the past 12 months. Additionally, they have the right to request that their personal information not be sold.
  • PDPL (KSA and UAE): Compliance with the PDPL includes ensuring transparency about the processing of personal data, safeguarding the data from misuse, and adhering to regulatory requirements regarding data subject rights.

By using our services, you acknowledge and agree to the exercise of these rights as laid out in the privacy laws applicable to you. If you wish to exercise any of the rights set out above, please contact us directly.

We are committed to maintaining the security and integrity of your data, no matter where it is processed. By using our services, you consent to the transfer, processing, and storage of your information in countries outside of your country of residence, which may have different data protection rules than those of your country.

19. Complaint Resolution

Complain

  • You have the right to lodge a complaint about our processing of your Personal Data with the body regulating data protection in the country or state/province where you reside. If the General Data Protection Regulation (GDPR) applies to our processing of your Personal Data, and you are not satisfied with how we handle your information, you have the right to lodge a complaint with a supervisory authority. Specifically, complaints can be lodged in the Member State of the European Union where you have your habitual residence, place of work, or where an alleged violation of the GDPR occurred.

How to Exercise Your Rights?

Accessing and Managing Your Personal Data

  • If you wish to exercise your rights related to your Personal Data, including the rights outlined above, please contact our support team using the contact information provided at the end of this notice or via customer support on the Platform.
  • Generally, you will not be required to pay a fee to access your Personal Data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
  • To ensure the security of your Personal Data, we may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This security measure helps ensure that personal data is not disclosed to any person who has no right to receive it and prevents unauthorized modification of your data.

20. Changes to This Privacy Policy

Notification of Updates

  • At Nahnu Fitness, we reserve the right to update or change our privacy policy at any time. This may occur due to changes in regulatory requirements, advancements in technology, or updates to our data processing practices or business strategies.
  • When we make changes to our privacy policy, we will notify you by sending an email to the address associated with your account. We will also update the “Last Updated” date at the top of the privacy policy document available on our platform.
  • We encourage you to periodically review this privacy policy for any changes. Your continued use of our services after such changes have been notified will constitute your acknowledgement of the modifications and your consent to abide and be bound by the updated policy.

21. Contact Us

Privacy-Related Inquiries

  • If you have any questions or concerns regarding our privacy practices or this privacy policy, please do not hesitate to contact us. We are committed to resolving any issues related to your privacy and personal data.

Contact Details

  • Email: You can reach us at support@nahnufitness.com for any privacy-specific inquiries or issues.

We value your feedback and are here to ensure that your privacy concerns are addressed promptly and thoroughly.

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